General Provisions / Terms of Sale

Terms

Net 30 days on approved credit or use Visa or MasterCard. All purchases are prepaid until credit is established.

Shipping

Shipping costs are in addition to quoted prices. In-stock orders received before 2 p.m. EST are customarily shipped the same day.

Minimum Quantities

Orders for less than $50.00 are available with a $3.00 surcharge. Quantities of different items can be combined to reach a minimum order with no surcharge.

Custom Items

On imprinted or custom orders we reserve the right to ship plus or minus 10% of the quantity ordered, and invoice accordingly.

Returned Checks

Returned checks will be subject to a $40.00 service charge.

Returns

Non-perishable stock items and printer ribbons are returnable when less than 30 days has passed since the invoice date and the product is packed unused in its original boxes. A 15% restocking fee will apply. Film, software, used or refurbished equipment, imprinted and special orders cannot be returned. Orders for less than minimum quantities cannot be returned. An RMA number must be issued for acceptance of any return.

Defective Products

Defective products should be returned ASAP. Credit or replacement product will be issued once we receive and inspect product. An RMA number must be issued for acceptance of any return.

Int'l Shipments

Terms are payment in advance in U.S. dollars. For wire transfers, there is a U.S. $25.00 bank-clearing fee, which must be included with payment. You may waive this fee if paying by check drawn on a U.S. Bank.

Damaged Shipments

Any damaged or lost cartons must be noted on the bill of lading at time of delivery. A claim for the above or for concealed damage must be filed with the carrier within 72 hours of delivery.

Special Consideration Given for Quantity Purchases

Prices subject to change without notice.